The water heater pilot light keeps going out. What do you do now? You could just call up Poplar Homes to send someone out there, but we’re going to show you how to do it yourself here on Glick Watch.



Read the Water Heater Directions

Most water heaters will have directions labeled on the side. Safety instructions vary from model to model so be sure to pay attention to yours before starting.

Make Sure the Pilot Light Is Off

Turn the pilot light knob to the off section. This will stop the gas from being emitted into the air.

Clear the Area of Gas

If you smell gas, wait 5 to 10 minutes for it to clear. This is a safety precaution to avoid any explosions and identify any gas leaks. If you do identify a gas leak, call PG&E or 911 immediately.

Check the Gas Valve

Location of the gas valve can vary from model to model. In our case, the gas valve is on top of the heater and turned on. Make sure the valve is running parallel with the pipe. If it is perpendicular, that means it’s off.

Remove the Bottom Cover

Locate and remove the bottom cover of the water tank. Depending on your water heater, you might actually be able to see if there’s a flame underneath the tank.

Relight Flame

Turn the pilot light knob onto “pilot”. Press down on the knob and hold down the ignite button for a minute to turn the flame back on. Once the flame is ignited, you can rotate the knob to your preferred temperature setting. If you can’t hear a subtle gas sound underneath, you may need to call a technician to troubleshoot the issue. Reassemble the water heater and check back later to see if the pilot light is still going out, and naturally to see if you have hot water.

This quick maintenance fix is manageable by any homeowner however, if you don’t feel safe and you still have no hot water, call a service technician to troubleshoot and repair your water heater.

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