After successfully launching our new brand, Poplar Homes, our team of engineers buckled down to fine-tune some key updates to our product with a specific goal in mind — to keep our customers happy.
We narrowed in on the Owner Dashboard to improve our rental owners’ experience with Poplar’s platform. Here’s a rundown of the newest product updates that will up the game for property owners.
Screen and Approve Renters Completely Online
The screening and application process is one of the most crucial parts of property management. Finding good renters means a more stable rental income, better care of your property, and a lesser risk of making a costly eviction.
A lot of back and forth takes place in discussing rental application details. While this helps ensure applicants are carefully screened and vetted, it can be tedious for you. We want to save you from the hassle so we improved your Owner Dashboard. Now you can see online all the details you need to screen and approve applications!
Applications endorsed to you come with the security of Poplar’s thorough vetting process. Renters can complete their application seamlessly through industry-standard credit bureaus and background checks (where allowed).
Access your Owner Dashboard to view a summary of the applicant’s details such as credit score, combined income, and move-in date. Renters that meet our standard qualification standards are automatically pre-qualified. You can then give a final approval to the first applicant that meets all the qualifications. No more phone calls or emails; simply tap on the app to approve!
Get More Quality Renters
Your trust is very important to us, so we improved our screening process to ensure you get quality renters. We added a layer of verification that requires applicants to provide their work emails. We then send a verification link to that email which they need to click in order to get verified. This will allow us to check if the work emails they provided are active, and confirms that they’re actually employed in the company they claim to be working for.
Easily Hand Over Your Property to Us
We understand how important your time is, so we sat down and thought of how we can make onboarding your property faster and easier. We came up with a feature that lets you add all your property’s details on your dashboard. What used to take 45 minutes of discussion with your leasing agent, now only takes 15 minutes or less.
After you sign up on poplarhomes.com, you can walk through the steps to add your property’s details and get ready to sign the property management. If your property is vacant, publishing your listing is only a few clicks away.
To try out the property onboarding feature, get started with a free rent estimate for your rental.
View and Approve Cost Estimates Online
Managing a rental is more than just finding the right renter and collecting rent. The more time-consuming part of it is dealing with maintenance issues which is inconvenient, but necessary. We’re now working on further improving your Owner Dashboard so we can provide you a contactless and more convenient way to handle maintenance concerns.
We’re coming up with a new product called Vendor Portal for our prime service providers (aka vendors). This feature allows our vendors to see renter’s maintenance requests, provide a cost estimate, and send an invoice. The cost estimate will be sent to your Owner Dashboard where you can approve or decline. This will make it faster and easier for you to manage maintenance requests.
Receive and Pay Invoice Online
After the cost estimate is approved, our service providers will then proceed with fixing the maintenance issue. Once they’re done, they will submit documentation and proof of the fixes made, as well as the final invoice. All of these will also be sent to your Owner Dashboard where you can view them and proceed to make online payments.
Make sure to subscribe to our newsletter to get notified when we roll out more maintenance features on the Owner Dashboard.
These innovative updates are some of the measures we take to ensure you spend less time managing your property, and more time living your life.
To get started with Poplar’s Owner Dashboard, sign up your property today and join the 1,500+ other homeowners managing their rentals with Poplar Homes.